Help & Contact

Opening files

From a messenger, Mail or Files: tap or long-press the file, then Share › Ttukttak. You can also pick files and photos with Open on the Home tab.

Editing documents

Open a document and tap Edit, then save your changes as a new file. For PDFs, use “Add text & signature” to place them on top of a page.

Legacy formats (.doc .xls .ppt) and Pages, Numbers or Keynote files cannot be edited.

Scanning and text recognition

Use Scan on the Home tab. Android uses the Google Play services scanner, so the Scan button may not appear on devices without Play services, and the first use may take time while the module downloads.

“Turn into an editable document” carries over text only to a Word file; tables and images are not carried over.

If a file won’t open

Distribution-only Hangul documents can’t be opened yet. Please ask the sender for a regular document or a PDF. Password-protected documents open once you enter the password.

If you see a “couldn’t read the document” message, the file may be damaged or use something not yet supported. Telling us what happened by email helps a lot (you don’t need to send the document).

Ads and subscription

There are no ads for the first 7 days after first launch; banner and app-open ads appear after that. The Ad-Free subscription removes them.

Restore purchases: app › Settings › Restore purchases.

Cancel: iPhone Settings › Apple ID › Subscriptions / Play Store › Payments & subscriptions › Subscriptions.

Report an ad: app › Settings › Report inappropriate ad.

Samples for review and testing

Synthetic sample documents: sample.hwp · sample.hwpx

Contact

builder.ez@gmail.com — we reply within 7 business days.